Refund policy

Refund Policy (Digital Products)

All sales are final.
Because our products are delivered as digital downloads, we do not offer returns, exchanges, or refunds once an order has been placed and access to the files has been provided.

Order Issues & File Access

If you experience any technical problems—such as a broken download link, corrupted files, or difficulty accessing your purchase—please contact us and we’ll make sure you receive working files.

- Email: htbimoc@gmail.com

- Please include your order number and a brief description of the issue.

Unauthorized or Fraudulent Purchases

If you believe your payment method was used without authorization, please contact your payment provider. We’re happy to assist with any documentation your bank or provider requests.

Chargebacks

We encourage you to contact us first at htbimoc@gmail.com so we can help resolve any access or file issues promptly.

Legal Rights

Nothing in this policy limits any rights you may have that cannot be excluded under applicable law. By completing your purchase, you acknowledge that you are buying non-returnable digital content and that delivery of the download/access link fulfills our obligation.